Frequently asked questions.

Businesses and purchasing professionals may contact us to discuss wholesale opportunities. Please provide your company name, contact details, and product interests.

Depending on the transaction and jurisdiction, business verification and resale documentation may be requested before an order is confirmed.

We review business inquiries individually. Please tell us where you plan to sell and which products you are interested in.

Yes. New businesses are welcome to submit an inquiry with their company details and purchasing needs.

Use our contact form and select Wholesale Inquiry. Include the products, quantities, and any relevant business details.

Catalog entries are illustrative while this website is being developed. Contact us to discuss specific products and confirmed availability.

Yes. Send us the product name, brand, model or UPC if known, and desired case quantity.

You can submit a sourcing inquiry. We will review whether we can obtain the requested merchandise; sourcing is not guaranteed.

It is the number of individual units in one wholesale case pack. Always verify the confirmed pack configuration before purchasing.

Mixed-case options depend on the products and supplier arrangements. Ask about your specific combination.

Where verified information is available, we can discuss product identifiers, case packs, and specifications during an inquiry.

Online payment is not enabled. Contact us with the products and quantities you need so order details can be discussed directly.

Displayed catalog prices are illustrative, not binding quotes. Confirmed prices are provided before any order is agreed.

Minimums may vary by product and order. Contact us with your proposed quantities for review.

For larger purchasing requirements, include your estimated quantities when requesting a quote.

An inquiry is not a confirmed order. Changes can be discussed before the order is finalized.

Yes, request a written quote with the product details, quantity, destination, and business contact information.

Provide your destination address when requesting a quote so shipping options can be evaluated.

The website displays a provisional estimate only. Final shipping charges must be confirmed before an order is accepted.

Ask about freight options for your specific shipment size and destination. Availability depends on the order.

Timing depends on product availability, order details, destination, and the shipping method confirmed for the order.

Include your preferred carrier and account details in your inquiry; arrangements are reviewed case by case.

Pickup is not advertised as a standard service. Contact us to ask whether an arrangement is possible.

Online payment processing is not currently available. Contact us to discuss available payment arrangements for a confirmed order.

No. Please do not enter or send credit card information through the contact form.

The coupon entry field is a preview feature. No active coupon promotions are currently offered through checkout.

Applicable documentation can be reviewed as part of an order inquiry. Tax treatment depends on the transaction and governing rules.

Return eligibility and conditions should be confirmed in writing before placing an order; terms may depend on the merchandise and transaction.

Document any visible damage and contact us promptly with the order details and photographs so the issue can be reviewed.

Cancellation terms depend on the stage of fulfillment and the agreed order terms. Contact us as soon as possible.

Contact us with the order reference and a description of the discrepancy so it can be reviewed.

Use the contact form and select Brand Partnership. Tell us about your products, distribution goals, and preferred sales channels.

Hoosier Paddy works in e-commerce sales. Specific brand relationships and marketplace permissions are discussed directly with each brand.

We welcome conversations with brands seeking e-commerce sales partners. Share your goals so we can evaluate a potential fit.

Any proposed relationship should establish channel permissions, listing requirements, and other applicable policies in writing.

A product catalog, wholesale pricing structure, distribution policies, and a brief description of your partnership goals are helpful starting points.